Accessibility guide

Plan the day, not just the match

A smoother match day often starts before kickoff.

A little planning around travel, meeting points, crowd conditions, and venue access can make the day feel much more comfortable and enjoyable.

GoTogether is designed to help make that planning easier — especially when going with companions or meeting other supporters along the way.

Before you go

A few things worth checking before heading out:

• Confirm the easiest route and whether step-free or lower-stress routes are available.
• Check entrances, lifts, seating access, toilets, and transport connections if relevant to you.
• Give yourself extra time for queues, security, and leaving after the final whistle.
• Save useful venue or club contact details in case you need them.
• If you are meeting others through GoTogether, agree a clear public meetup point in advance.

Choosing a good meetup point

Public meetup points work best when they are:

• easy to find
• well lit and familiar
• step-free where possible
• not overly crowded or noisy if that matters for you
• close enough to the destination without adding stress

Good meetup points can include:

• outside a station entrance
• a piazza or square
• a landmark near the stadium
• the entrance of a pub or fan zone

Going together

Going with others can make match days easier in practical ways as well as social ones.

A small group can help with:

• navigating unfamiliar places
• sharing travel to the venue
• reducing anxiety around busy environments
• making watch parties and match days feel more welcoming

Using GoTogether

Use GoTogether to:

• discover events and places to watch
• explore venue accessibility information
• create or join community meetups
• coordinate going together with other supporters

Accessibility is personal

There is no single definition of an accessible match day.

What matters can be different for every supporter — mobility, sensory comfort, communication, pacing, confidence, or simply not going alone.

The goal is not perfect planning. It is making the day easier, safer, and more enjoyable.